Planned Product Life Cycle Change For ArcGIS 9.1, 9.2, 9.3 And 9.3.1

With the release of ArcGIS 10 coming up there has been an update of the ArcGIS Product Life Cycle documentation.

The Product Life Cycle Support Policy is designed to help communicate to ESRI users the technical support resources available during a product’s life span and to provide advanced notification of planned changes to available support options.

On the release date of ArcGIS 10:

• ArcGIS 9.3 and ArcGIS 9.3.1 will be moved into Extended support.
• ArcGIS 9.2 will be moved into Mature support.
• ArcGIS 9.1 will be moved into Retired status

A number of Product Life Cycle documentation has been updated. Documents that will reflect the changes are:

• ArcInfo Desktop
• ArcEditor
• ArcView
• ArcReader
• ArcGIS Extensions
• ArcGIS Server
• ArcSDE
• ArcIMS
• ArcGIS Engine Runtime
• ArcGIS Engine Developer Kit
• ArcGIS Image Server
• ArcInfo Workstation

The important change to note is that of ArcGIS 9.3 and 9.3.1. This will be moved into Extended support. What exactly does this mean?

ESRI will not certify new environments for products in this Extended Support phase. If an existing customer is contemplating migrating their environment then they should also consider an ESRI product migration as appropriate. Customers with products in the Extended Support phase are encouraged to start planning their migration to a General Availability product.

It would be a good time to start thinking about the future and how you are going to handle the migration to ArcGIS 10. There is one location now for all Product Life Cycle documentation. This can be found here: http://resources.arcgis.com/content/…